Mark Turner called to go through my perception of David Wilson Homes customer services. He listened well, took on board my concerns. He then went on to say that my issues were not common as he doesn’t get many of these sort of complains or telephone calls. I explained that most people don’t have the time to engage in the way that I am doing and frankly many people have low expectations of customer care.
I did say that I would make this issue more widely known and I would encourage any of you with issues to contact Mark who will be grateful for the feed back.
His details are below.
Customer Service Executive
David Wilson Homes South Midlands
1a Fortune Close | Riverside Business Park | Northampton | NN3 9HT
Telephone: 01604 784000 Fax: 01604 784896