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Contact Centre – much more than just call handling
I visited the council contact centre in St Ives. It is modern, well supported by effective software and led by a couple of managers who understand the difference between just answering phones and fulfilment of need. I also bumped into an old colleague from my MOD days. We pulled up a sandbag and had a Read more
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Patacake Nursery visit – Great place for little ones
The Patacake nursery at Sedley Court in Cambridge is a real gem. Privately run, it has been providing affordable child care since 1983. The recent outstanding Ofsted report speaks for itself. I enjoyed my visit to this well run and child focused nursery. Not only do they look after around 120 little ones right now Read more
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New Lib Dem Leader’s judgement brought into question
Interesting piece in the Cambridge Evening News from just over a year ago about Kilian Bourke, the new Lib Dem county council opposition leader. His remarks don’t seem in any way liberal or democratic. Read for yourself about his homophobic attitude and liking for knives. The Lib Dem MP for Cambridge, at the time, Mr Read more
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Lib Dem leader attacks Cambridge University students achievements
Is this good political judgement? Kilian Bourke, the new Lib Dem opposition leader at the county council, dismisses students achievements at Cambridge University. Attacking your own supporters seems a little odd. http://webcache.googleusercontent.com/search?q=cache:-vw9RaEJgtoJ:kilianbourke.mycouncillor.org.uk/2011/06/04/putting-my-fake-masters-to-good-use/+kilian+bourke+fake&cd=1&hl=en&ct=clnk&gl=uk&source=www.google.co.uk The link is a bit long because it was posted on his blog and then removed. What you see is a cached copy. Read more
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Military reserve forces
It was with great pleasure I attended the annual meeting of the Cambridgeshire Reserve Forces and Cadets Association forum. Civic leaders from all over Cambridgeshire attended to learn about the incredible sacrifice and dedication of the reserve forces and to offer our support. It was clear, from what was said by serving officers, that the Read more
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Rod Craig – Tragic News
It was with deep sorrow that we heard that Rod Craig, Executive Director: Community and Adult Services has passed away. Our thoughts at this time are with his family, friends and colleagues. He was a well liked and respected leader who always strove to provide the best services he could for our communities. As a Read more
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Nick Clarke 