Suffolk Ukraine Bulletin

Welcome to the Suffolk Ukraine Bulletin. This weekly bulletin provides an update on the situation in Suffolk along with updates on the work of the county council and partners within Suffolk’s Ukraine Task Group and answers to frequently asked questions.

We are grateful for your support and our regular updates will include further information on how you and your communities can get involved, as we continue to work together to do all we can to help those fleeing the conflict in Ukraine.

With best wishes, on behalf of Suffolk’s Ukraine Task Group.

Welcoming Ukrainian Refugees

Visa and arrival data as at 10 May 

Data about the number of Visas issued by The Home Office is available at GOV.UK

The below table shows the number of Visas issued by the Home Office via the Homes for Ukraine Sponsorship scheme and the number of arrivals, by District/Borough (Lower Tier Local Authority) as at 10 May 2022

Source: Operational data, Home Office (HO), and Department for Levelling Up, Housing and Communities (DLUHC).

Lower Tier Local Authority

Number of Visas issued

Number of arrivals in the UK by sponsor location


Issued 97

Arrivals 54

East Suffolk

Issued 235

Arrivals 86


Issued 60

Arrivals 30

Mid Suffolk

Issued 157

Arrivals 81

West Suffolk

Issued 223

Arrivals 116

The below table shows the number of Visas issued by the Home Office via the Homes for Ukraine Sponsorship scheme and the number of arrivals, by County (Upper Tier Local Authority) as at 10 May 2022:

Source: Operational data, Home Office (HO), and Department for Levelling Up, Housing and Communities (DLUHC).

Upper Tier Local Authority

Number of Visas issued 

Number of arrivals in the UK by sponsor location


Issued 772

Arrivals 367


Issued 1,113

Arrivals 517


Issued 1,235

Arrivals 645


Issued 861

Arrivals 416

Further information, and Frequently Asked Questions about what we are doing in Suffolk to support Ukrainian Refugees and how you can help, can be found on our website via the following links:

An information pack for Sponsors in Suffolk, is available on the Suffolk County Council website. This pack is updated regularly and contains information about the Homes for Ukraine programme, access to support and health care services, applying for a school place and more.

Please check these webpages first. If you cannot find answers to your questions here, please email and we will endeavour to respond as soon as possible.

How you can help

Frequently Asked Questions 

We know you will have questions about what we are doing in Suffolk to support Ukrainian Refugees and how you can help. You can find answers to common questions on our website.

Some of the topics we are being asked about this week are outlined below:

How does my guest receive their one off £200 arrival payment?

Once your guest(s) have arrived at your address, please email and use the title ‘Refugee £200 payment’ in the subject line. Please provide the name(s) of the refugee(s), either a contact email or mobile phone number for the refugee, plus the address where they are living and the date of arrival. Where there are children in the group, please provide the names of the children but include the email address or phone number of their responsible adult from the refugee group.

The refugee guest(s) will receive one e-voucher per person (for example, a parent with two children will receive three e-vouchers. They all look the same, so they will need to make sure that they open all three text messages or emails in order to access all three E-vouchers). The e-voucher link can be opened directly from the text or email; there is no need to download the Wonde app, but if your guest has any difficulty opening the e-vouchers, please email us at

The e-vouchers can be cashed at Post Offices, and your guest can choose to cash all three at the same time, or separately on different dates. Please note that it can take up to 3 working days for the Post Office computer system to be able to recognise and redeem the voucher number and provide the cash payment. This means, for instance, this means that any e-vouchers we request on a Friday are not live on the Post Office system before the following Tuesday.

Applying for Free school meals

Children in the school years Reception, Year 1 and Year 2 automatically get free school meals. Children in Year 3 or above may be eligible for free school meals. This includes if their parent is receiving Universal Credit.

Schools are being asked to use their grant funding to cover the cost of free school meals until the Universal Credit process is completed. 

Find out more information or apply for free school meals.

Offering accommodation or support

If you are interested in offering accommodation via the Homes for Ukraine Scheme, you can find out more about the scheme and how to register at

For the latest information, updates and frequently asked questions about the work we are doing in Suffolk, and what you can do to help, visit


National Updates

Guidance from GOV.UK:

Immigration information for Ukrainians in the UK

The Home Office has, today (9 May), published new immigration information about the next steps Ukrainians need to take after arriving in the UK. This includes information about what Ukrainians need to do to confirm their immigration status, and how to demonstrate their status to access work, and the benefits and services they are entitled to.

Translated versions will be available in Ukrainian and Russian shortly.

More information:

Barnardo’s free helpline to support Ukrainian families

The conflict in Ukraine have caused families to forcibly leave their homes, in search of safety, with many arriving in the UK.

In response to this, following discussion with the Association of Ukrainians in Great Britain, Barnardo’s has set up the Ukrainian Support Helpline to provide a holistic support service. The helpline is available to anyone fleeing the conflict in Ukraine.

Barnardo’s free helpline (0800 148 8586) is staffed by English, Ukrainian and Russian speakers, to offer support to children and families arriving in the UK from Ukraine.

The helpline is open Monday – Friday (10:00am – 8:00pm) and Saturday (10:00am – 3:00pm). Callers will be able to get help and advice on a range of topics.

A dedicated email address and webpage have also been set up for those assisting with the Ukraine response.

More information:

Further guidance from GOV.UK can be seen below:
Guidance for Councils
Week one guidance for Ukrainians arriving in the UK
Guidance for moving to the UK if you’re from Ukraine
Homes for Ukraine Sponsor Guidance
Bringing your pet to the UK from Ukraine
Factsheet (translations available via buttons in top right of page)
Homes for Ukraine campaign page
Frequently Asked Questions


Suffolk's Response


Community Support for Ukrainian Refugees in Suffolk

Support from Suffolk communities is key to the county’s efforts to help Ukrainian refugees in Suffolk. Community Action Suffolk is working closely with other partners in Suffolk to facilitate community support, in the form of:

  • Peer support and networking for host families, and Ukrainian guests
  • helping arrivals to join existing community activities such as playgroups, sports clubs

We are working closely with Suffolk County Council, Suffolk Refugee Support and District and Borough Councils to help coordinate the community response in the county. If you are currently supporting Ukrainian refugees in the county, or would like to offer your support, have a look at the resources available to you and ways to get involved
Please feel free to get in touch by email at

Read more about Community Support in Suffolk.


One comment

  1. We are hosting the two grandchildren and step daughter in law of my Ukranian wifes best friend in Zaporochia.The father Natashas son stays to fight.
    She has three more granchildren twins 11 and a nine year old belonging to her daughter.They are trying to locate a host near us so the family can be together.
    Their Mother is a dentist and as a doctor she is staying in Ukraine with her brother.These are desperatly hard decisions for the family.
    Natasha is an active 65 year old grandmother who will hold the family together in the UK.We are looking via friends and the local FB Group for a host with two rooms near to us: 29 York Road Sudbury CO10 1NF
    Zaporochia is a major target on the Eastern front and under bombardment.
    The girls are not safe.
    Thank you for your efforts,
    Mr & Mrs Greenhill


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s